Assistance and health
Everyone’s journey should be a smooth one. Whether you need a wheelchair or want to know what to do for a child travelling alone, we’ll help you out.
Children travelling alone
You need the Unaccompanied Minor service for children between 5 and 14 years old who are travelling alone.
Bringing your own wheelchair
Your options when you would like to bring your own wheelchair on board or in the hold.
Airport wheelchair
If you have difficulty walking, arrange a wheelchair and assistance to help you to the gate.
Medical clearance
In some cases, you’ll have to consult your physician before travel. Find out when that’s needed.
Service dog
Steps to take when you would like to bring your guide dog or emotional support dog.
Flying when overweight
There are options to ensure your comfort and safety throughout your trip.